Summary
Location
New York
Salary
$140k - $200k
Workplace
Hybrid
Experience
4+ years
Visa
US citizen/visa only
Company links
This position is no longer available
This job listing has been removed by the employer and is no longer accepting applications.
Browse Similar JobsAbout this role
About the role
https://givechariot.notion.site/Product-2848bd26817580588969dfaf20cba7c6?source=copy_link 🚀 Chariot is a charitable payments company that’s revolutionizing the philanthropic financial system. We believe more money needs to move to nonprofits faster, so we are building tools that activate more philanthropic dollars and transform nonprofit operations to be more efficient. We are currently backed by YC, Maveron, Spark Capital, SV Angel, and top-tier angel investors like Mike Massaro, Adam Grant, and Angela Duckworth. Our team is made up of passionate and talented individuals with prior work experience at Blackrock, Bain, Goldman Sachs, Palantir, and Forage (YC21) . 🗽 We are fully in-person in New York City, which helps us maintain our extremely collaborative and caring team culture.
Job Description
We're at a critical inflection point in our product journey. Our technology is transforming how donors give and how nonprofits raise funds, but to scale our impact, we need someone who can lead product strategy. This role bridges deep customer understanding with hands-on product leadership, ensuring what we build is both visionary and grounded in real use. You’ll own the evolution of our new product: shaping roadmap priorities, defining requirements, and building systems that make complex financial workflows effortless for nonprofits and platforms alike. You’ll work closely with engineering, design, and our nonprofit and platform partners, turning insights into scalable product features. This is a high-impact product leadership role, perfect for someone who thrives at the intersection of product strategy, customer experience, and execution.
Responsibilities
Drive product direction through customer insight
Lead discovery with our nonprofit and platform partners to identify pain points and uncover opportunities that inform the product roadmap
Shape the roadmap Translate field learnings and business goals into prioritized, high-ROI product initiatives that advance Chariot’s mission of simplifying charitable payments
Accelerate implementation velocity Reduce time-to-value. Drive faster integration launches for key nonprofit partners (E.g. American Cancer Society, Susan G. Komen) and fundraising platforms (E.g. GoFundMe)
Build scalable implementation systems Create repeatable processes, documentation, and tools that allow us to handle growing volume without proportionally growing the team. Develop and maintain API documentation and training materials for internal and external use
Increase engineering velocity through clarity and focus Define clear product requirements, reduce ambiguity, and streamline cross-functional communication so engineering can move faster with fewer blockers and higher-quality output
Navigate product development with live clients Successfully onboard clients while the product is actively being built, gathering critical feedback while maintaining client confidence and satisfaction
About You
Must Haves
4+ years of experience in product management (writing specs, user stories, prioritization)
Demonstrated product thinking, ability to connect customer pain points to product solutions
Basic technical competency: can read API docs, understand webhooks/authentication flows, write simple SQL queries with AI assistance
Strong organizational skills with proven ability to manage multiple parallel projects
Experience managing change and driving adoption, especially with resistant stakeholders
Nice to Haves
Computer science or technical background
B2B SaaS implementation experience, especially in fintech or payments
Familiarity with nonprofit sector, CRMs (Salesforce NPSP, Blackbaud), or fundraising platforms
Track record of improving processes to reduce manual work
Technology
Frontend - Vue.js and React using Tailwind CSS. Backend - Go, Postgress, Node.Js, Docker, Kubernetes (AWS) We use Notion and Slack for communication and project management.
Interview Process
Intro chat with CPO to share what we are building and learn about your interests. We are searching for clear communication, organization, and unique insights. (30 mins)
Take Home (~3 hours)
Interview with a member of our Product team (30 mins)
Meet the team in our NYC office in Midtown (1.5 hours)
Offer!
What you'll do
- Drive product direction through customer insight
- Lead discovery with our nonprofit and platform partners to identify pain points and uncover opportunities that inform the product roadmap
- Shape the roadmap Translate field learnings and business goals into prioritized, high-ROI product initiatives that advance Chariot’s mission of simplifying charitable payments
- Accelerate implementation velocity Reduce time-to-value. Drive faster integration launches for key nonprofit partners (E.g. American Cancer Society, Susan G. Komen) and fundraising platforms (E.g. GoFundMe)
- Build scalable implementation systems Create repeatable processes, documentation, and tools that allow us to handle growing volume without proportionally growing the team. Develop and maintain API documentation and training materials for internal and external use
- Increase engineering velocity through clarity and focus Define clear product requirements, reduce ambiguity, and streamline cross-functional communication so engineering can move faster with fewer blockers and higher-quality output
- Navigate product development with live clients Successfully onboard clients while the product is actively being built, gathering critical feedback while maintaining client confidence and satisfaction
About Chariot
About ChariotAt Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $500B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that. We are currently backed by YC, Maveron, Spark Capital, SV Angel, and top-tier angel investors like Mike Massaro, Adam Grant, and Angela Duckworth. Our team is made up of passionate and talented individuals with prior work experience at Blackrock, Bain, Goldman Sachs, Palantir, and Forage (YC21). 🗽 We are fully in-person in New York City, which helps us maintain our extremely collaborative and caring team culture.Company OverviewOf the $500 billion donated to nonprofits each year, only about $60 billion comes through traditional “online” payment rails like credit cards. The other $440B move through “offline” processes and archaic systems. Not only is this bad system risky and slow, it creates tremendous operational burden at nonprofit organizations and deters total giving. One of the best examples of this is Donor Advised Funds (DAFs). DAFs hold $230B+ in charitable assets and are the fastest growing vehicle in philanthropy . However, millions of DAF users are stuck behind archaic login portals, emails, or even phone calls to make a donation. Even though these are savings accounts specifically designed for charity, you can’t use them to pay in any of the place you’re most likely to give (a nonprofit website, donation form, campaign page, etc.)Chariot built the first-ever integrated DAF payment option, DAFpay, which is now live with 52,000 nonprofits, dozens of fundraising platforms and over 85% of the DAF market by volume. DAFpay’s usage is averaging double digit month over month growth for the last 18 months and isn’t slowing down. Our customers include some of the largest and most well known nonprofits in the country like American Cancer Society, Susan G. Komen, March of Dimes, Pan-Mass Challenge, Memorial Sloan Kettering Cancer Center and Alzheimer’s Association. 💻 Check out our demo here and see our nonprofit advisory council . We are entering an exciting phase of growth and expanding our team to bring tens of thousands of nonprofits onboard while expanding our product capabilities to solve even deeper problems for the nonprofit sector.
Looking for similar opportunities?
Browse other open positions that match your skills
Frequently Asked Questions
What does Chariot pay for a Product?
Chariot offers a competitive compensation package for the Product role. The salary range is USD 140k - 200k per year. Apply through Clera to learn more about the full compensation details.
What does a Product do at Chariot?
As a Product at Chariot, you will: drive product direction through customer insight; lead discovery with our nonprofit and platform partners to identify pain points and uncover opportunities that inform the product roadmap; shape the roadmap Translate field learnings and business goals into prioritized, high-ROI product initiatives that advance Chariot’s mission of simplifying charitable payments; and more.
Is the Product position at Chariot remote?
The Product position at Chariot offers a hybrid work arrangement, with office presence required in New York, United States. This combines the flexibility of remote work with in-person collaboration.
How do I apply for the Product position at Chariot?
You can apply for the Product position at Chariot directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.